Effective Date: 22-March-2024

Last Updated: 22-March-2024

We at aliendivers.com respect your privacy and are committed to protecting any information you may share with us. This privacy policy explains how we collect, use, and safeguard any personal and non-personal information we may collect from you.

Information Collection

We do not collect any personal information from you when you visit our website.

Non-Personal Information

In this privacy policy, “non-personal information” refers to information that does not identify a specific individual.

We do not collect and we do not use non-personal information to identify individual users or link it to any personal information that we may collect in the future.

We do not use this information for any other purpose or share it with any third party, except as noted below.

Personal Information

For the purposes of this Privacy Policy, ‘personal information’ means any information that can be used to identify you as an individual, either alone or in combination with other information. This includes, but is not limited to, your name, email address, phone number, mailing address, date of birth, government-issued identification numbers and any other information that you voluntarily provide to us or that we collect from you when you use our website or services.

Personal information may also include non-personal information that is linked to personal information, such as your IP address, device identifier, and browsing history, if such information can be used to identify you.

Please note that personal information does not include information that has been anonymised or aggregated in a manner that does not allow for your identification as an individual.

Use of Information

If you contact us by phone, messaging, email or website contact form then we collect any personal information you provide us with which may include; name, telephone number, email address etc.

We will use the personal information that we collect from you for the following purposes:

  • Customer feedback
  • Support
  • Administration info
  • Customer orders
  • Training courses
  • Dispute resolution

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at dpo@aliendivers.com. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies

We do not use cookies on our website for any purposes.

Our website may contain links to external websites, such as Google, Facebook and Instagram. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any external websites you may visit.

Please note that when you click on a link to an external site or messaging application, you are leaving our website and are subject to the privacy policy of the external site or application provider. We do not collect any information about your visit to the external site, nor do we have any control over how the external site collects, uses, or safeguards your information.

These are privacy links to the privacy policies of some 3rd parties;

Google; https://policies.google.com/u/1/privacy

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect any information from children under the age of 13.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Changes to this Privacy Policy

We reserve the right to make changes to this privacy policy at any time. Any changes will be posted on this page.

Contact Information

If you have any queries or concerns about the processing of your information that is available with us, you may email our Data Protection Officer at Pushing Fin Co., Ltd.,

email: dpo@aliendivers.com

We will address your concerns in accordance with applicable law.